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Updated FAQ for July 2017

Hi Boss-Fighters, we thought this was a good time to post an updated FAQ based on some of the questions we’ve been seeing recently.

Q. Why does Boss Fight Studio offer pre-orders? Why not just sell items when they come into stock?
A. As a small locally – owned business in Massachusetts, we need to work efficiently with our funding. We run pre-orders to ensure that we are able to fund our development costs. Tooling and production costs of limited quantity, high quality, high-end collector action figures are significant. Your pre-order investments directly help to pay for our present and future development.

Q. Why should I buy my collectibles from a small business vs a giant multinational corporation?
A. Boss Fight Studio is a small business that currently employs
just seven people full time. When you buy our products, you are supporting not only our families, but also our vendors and other small business partners. Everyone who is actively working to bring you even more high-quality collectibles. By supporting Boys Fight Studio, you are driving the marketplace to foster greater support for a high attention to detail, unique brand expressions, and you show that you demand more high quality collectible creation.

Q. Other than Bossfightshop.com, where can I purchase your products?
A. Our Asian-region authorized distribution partner is Locker Toys (lockertoys.com).
We are now carried by Diamond Comics Distributors
(http://diamondcomics.com) – if Boss Fight products aren’t in your local comic shop yet, be sure to ask them to order Boss Fight Studio products!
Additionally, our product lines are sold by:  Bigbadtoystore.com, In Demand Toys in Norfolk UK, Nonstop Trading Corp. in Tokyo, Needless Toys and Collectibles in North Carolina, FunkyTown Toys, LLC in Michigan, Kapow Toys Limited in Norwich UK, ROMA collectibles in Springfield Ohio, Action Figure Headquarters in Ogdensburg New York, The Toy Vault in Rhode Island and Connecticut, Kokomo Toys in Indiana, Big Boy Collectibles in Brooklyn New York, Hobby Bunker, Inc in Malden MA, NJ Toys and Collectibles in Morris Plains New Jersey, All The Cool Stuff Fordingbridge UK, Comicazi in Somerville MA, and more weekly!

Q: My order is missing an item or something in my order arrived damaged. What should I do?
A: Please email info@bossfightstudio.com with your order info and a clear list of which parts are missing.

Q: What scale are your figures?
A: Vitruvian HACKS figures are 4″ / 1/18th scale. The Bucky O’Hare figures are technically a 1/12th or 6″ scale, but many of the characters are quite short and thus are closer to 4-4.5″ in height.

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Bossfightshop.com Announcement!

Hello Boss-Fighters,

We’ve got some exciting news and announcements for you today. First and foremost, the existing pre-orders are all packed up and awaiting shipping, and inventory is done, so it’s time to announce that as of this morning, bossfightshop.com is flipped to IN-STOCK status! You’ll note that many items have come back into stock, though quantities on some are limited. We’ve also added a small quantity of some remaining ‘Army Builder’ sets – these are *bagged* figures in packs of five – get them while you can – there won’t be any more of these!

In more store-related news, we recently made available the new Cloud White and Green Blanks, and we have one more new item for you today – the Olympus Blue Accessory Pack! This puppy is a glorious transparent blue and looks great on lots of different figures!

Keep your eyes open for more announcements in the coming weeks. We’ll be having a “scratch and dent sale” on a small quantity of items in damaged packaging! We’ll be announcing pre-orders on Series 1 Wave 5! We have more Blanks and Skeletons to drop!

Now’s a great time to be a Boss-Fighter! Tell your friends!

Love,

Boss Fight Studio

bossfightshop.com

bossfightstudio.com

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New FAQ

Q: “When will my preorder ship?”
A: All confirmed KS orders have shipped, and we’re already shipping preorders. Please be patient, we have over 1000 orders to get through. If we took the time to personally confirm status on every persons order, that would be a lot fewer packages going out every day.
 
Q: “Where are my Kickstarter Rewards? I have not yet received them.”
A: Either you never confirmed your address or something has gone wrong. Please email info@bossfightstudio.com with your supporter info.
 
Q: “When will items on bossfightshop.com change status from preorder to in stock?”
A: Once we’ve shipped a significant portion of the existing preorders, we will flip the items on the store to ‘in stock’.
 
Q: “Will there be additional stock on bossfightshop.com of the items marked ‘sold out’?”
A: Yes. There will be limited additional stock on these items when we flip the store status to ‘in stock’.
 
Q: “When will I be able to preorder the new items you showed at MegaCon?”
A: Later this year.
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Final KS shipping announcement and future plans!

Hi Boss-Fighters,

As you read this, we’ve have received the final items from our factory and begun shipping the remainders of KS All-in packages and all other KS orders to supporters along with the prints and freebie figures! We cannot thank you enough for your continued support and patience.

If there are any issues with the figures you receive (missing/incorrect parts, etc.) please contact us at info@bossfightstudio.com within 30 days of receiving the shipment for replacements. After that, we may not be able to offer any replacements. This 30 day period will be our standard for product issues going forward.

If you have not already done so, please pay a visit to Bossfightshop.com and check out our webstore for additional items. Going forward, Bossfightshop.com will be the home for new product launches and pre-orders. One more thing – stay tuned for a surprise announcement in the near future!

Best always,

Boss Fight Studio